Alan joins us from BMW with 4 years of Service Advisor and customer service experience under his belt. Alan is an extremely considerate individual with amazing attention to detail in everything he touches. Whether on he’s on the phone, or you are sitting in front of him, there is never a doubt about the lengths of which he will go to communicate effectively & be empathetic in his approach. There is never any uncertainty, his willingness to trouble shoot the absolute best outcome and solution to a problem is consummate. Alan cares, and his customers feel cared for. When Alan takes time off you may very well find him snowboarding or snowmobiling.