Alan joins us from BWM with 4 years of Service Advisor and customer service experience under his belt. Alan is extremely gentle & considerate individual with amazing attention to detail in everything he touches. Whether on the he’s on the phone, or you are sitting in front of him, there is never a doubt about the lengths of which he will go to, to communicate effectively & be empathetic in his approach. There is never any uncertainty, his willingness to trouble shoot the absolute best outcome and solution to a problem is consummate. Alan cares, and his customer feel cared for. When Alan takes time off you may very well find him playing in the snow, snowboarding or snowmobiling.